Privacy Policy
Last Updated: December 8, 2025
BioThrive Research (“BioThrive,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or purchase products intended strictly for research use within the United States.
By using our website, you agree to the terms in this Privacy Policy. If you do not agree, please discontinue use of the website.
1.Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when you:
- Create an account
- Place an order
- Contact customer support
This may include:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Order details and purchase history
- Payment information (securely processed by third-party providers)
Automatically Collected Information
We may automatically collect information from your device, such as:
- IP address
- Browser and device type
- Pages visited and actions taken
- Referring URLs
- General location data (city/state level)
We do not intentionally collect sensitive personal information.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Verify identity and prevent fraud
- Provide customer support and respond to inquiries
- Improve website functionality, performance, and user experience
- Send updates related to orders and account activity
- Comply with legal, tax, and business requirements
We do not sell your personal information.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to enable essential site functions and analytics. You can control cookies through your browser settings, but disabling them may affect site performance.
4. How We Share Information
We may share personal information only with:
- Service providers (e.g., payment processors, fulfillment centers, analytics providers)
- Government or legal authorities if required for compliance or security
- Business successors if our operations are transferred or reorganized
These third parties are permitted to use your data only for authorized purposes.
5. Data Security
We use commercially reasonable safeguards to protect your information against unauthorized access, misuse, or disclosure. However, no internet transmission or data storage system is ever fully secure.
6. Data Retention
We keep personal information only as long as necessary to:
- Complete transactions
- Maintain business and accounting records
- Support legal or regulatory compliance
- Enforce our policies and resolve disputes
You may request deletion of your information where permitted by law.
7. Age Restrictions
Our website and products are intended only for individuals 21 years of age or older. We do not knowingly collect data from minors. If such information is unintentionally collected, we will delete it.
8. Research-Use-Only Products
All products sold by BioThrive Research are for laboratory research use only and not for human or veterinary use. By purchasing, you confirm that you are a qualified researcher acquiring these products for lawful research activities.
9. Your Choices & Rights (U.S. Residents)
You may:
- Request access to your account information
- Update or correct personal information
- Request deletion of your account (subject to legal record retention)
- Opt out of marketing emails at any time using the “unsubscribe” link provided
To submit a request, contact us at: info@biothrive-research.com.
We may require verification of identity before processing requests.
10. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.
11. Policy Updates
We may update this Privacy Policy from time to time. The “Last Updated” date indicates the most recent revision. Continued use of the website after updates constitutes acceptance of the revised terms.
12. Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal information, please contact us at: info@biothrive-research.com